DaySmart Beauty & Pet Status
Remote Access Connection Issues
Identified - Our teams have identified a potential fix for the log in and connection issues for Remote Access. They are currently working on this to release
Nov 25, 2025 - 11:24 EST
Investigating - We are currently investigating reports of connection issues and errors within Remote Access. This appears to be affecting the Web and Mobile App platforms
Nov 17, 2025 - 13:21 EST

About This Site

Welcome to DaySmart's home for real-time information and updates about our applications, including DaySmart Pet, DaySmart Salon, DaySmart Spa, and DaySmart Body Art.

If there are any operational incidents, they will be posted on this status page.

Uptime over the past 90 days. View historical uptime.
Web Apps Operational
90 days ago
99.72 % uptime
Today
Messaging Operational
90 days ago
96.91 % uptime
Today
Online Booking Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Degraded Performance
90 days ago
99.29 % uptime
Today
DaySmart Salon, Pet, Body Art, Spa Mobile Apps Operational
90 days ago
98.82 % uptime
Today
DaySmart Remote Access Mobile App Degraded Performance
90 days ago
99.75 % uptime
Today
DaySmart Payments Card Processing Operational
90 days ago
99.94 % uptime
Today
CardConnect Operational
90 days ago
99.89 % uptime
Today
Stripe Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
daysmart.com/salon Operational
90 days ago
100.0 % uptime
Today
daysmart.com/pet Operational
90 days ago
100.0 % uptime
Today
daysmart.com/bodyart Operational
90 days ago
100.0 % uptime
Today
daysmart.com/spa Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 4, 2025

No incidents reported today.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

Unresolved incident: Remote Access Connection Issues.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025
Transactions are unable to be authorized or being automatically voided when using DaySmart Payments via CardConnect
Resolved - This incident has been resolved.
Nov 20, 18:25 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 18:13 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 20, 11:54 EST
Investigating - We are currently investigating an issue where merchants will receive an "Unable to authorize transaction" error during checkout and seeing transactions be auto voided within CardPointe when the transactions are made with a terminal. As a temporary workaround, transactions can be manually keyed in and will process properly.
Nov 20, 10:49 EST
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 20, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:00 EST
Scheduled - We’ll be performing planned maintenance on 11/19 beginning at 9pm EST through 11pm EST. Brief service interruptions may occur during the maintenance window and into the morning of 11/19.
Nov 19, 09:54 EST
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