CardConnect Partial Outage

Incident Report for DaySmart

Resolved

The issue has been resolved. Users who were impacted will need to update their software to receive the fix. We thank you for your patience!

Posted Jul 27, 2021 - 17:55 UTC

Update

We have identified a fix for manual card entries and will update in 1 hour. Thank you for your patience

Posted Jul 27, 2021 - 14:43 UTC

Identified

The issue has been identified and we are waiting on an update from CardConnect.

Posted Jul 26, 2021 - 15:52 UTC

Investigating

We are currently experiencing an issue with our CardConnect manual entry for Installed users. We are looking into the current issue.

Posted Jul 24, 2021 - 19:03 UTC

This incident affected: Card Processing (CardConnect).