123pet.care Outage

Incident Report for DaySmart

Resolved

This incident has been resolved.
Posted Dec 08, 2021 - 09:22 EST

Monitoring

Our 123Pet Care platform has been recovered and login issues have declined. We will continue to closely monitor the situation.
Posted Dec 07, 2021 - 21:33 EST

Update

We have identified an issue with Amazon Web Services (AWS) which has caused log-in issues for the 123Pet Care platform. We are in the process of waiting for AWS to resolve the Networking and DNS issues on their end. We apologize for the inconvenience this has caused.
Posted Dec 07, 2021 - 17:08 EST

Update

We have identified an issue with Amazon Web Services (AWS) which has caused log-in issues for the 123Pet Care platform. We are in the process of waiting for AWS to resolve the Networking and DNS issues on their end. We apologize for the inconvenience this has caused.
Posted Dec 07, 2021 - 15:03 EST

Update

We have identified an issue with Amazon Web Services (AWS) which has caused log-in issues for the 123Pet Care platform. We are in the process of waiting for AWS to resolve the Networking and DNS issues on their end. We apologize for the inconvenience this has caused.
Posted Dec 07, 2021 - 13:10 EST

Update

We have identified an issue with Amazon Web Services (AWS) which has caused log-in issues for the 123Pet Care platform. We are in the process of waiting for AWS to resolve the Networking and DNS issues on their end. We apologize for the inconvenience this has caused.
Posted Dec 07, 2021 - 13:00 EST

Identified

We are experiencing log-in issues with 123Pet Care. We have identified the issue and are working on a resolution.
Posted Dec 07, 2021 - 13:00 EST
This incident affected: Web Apps.