Phone Lines Down

Incident Report for DaySmart

Resolved

This incident has been resolved.

Posted Sep 28, 2022 - 17:08 EDT

Update

We are continuing to investigate this issue. More details can be found here https://health.aws.amazon.com/health/status

Posted Sep 28, 2022 - 13:35 EDT

Investigating

We are currently experiencing technical difficulties with our phone system. We are investigating with our third-party phone operating system at this time. Live Chat and Email support continue to be working as intended.

Posted Sep 28, 2022 - 12:58 EDT

This incident affected: Phone Support.