Issues logging into website

Incident Report for DaySmart

Resolved

This incident has been resolved.

Posted Mar 29, 2022 - 18:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 29, 2022 - 18:23 UTC

Identified

We are experiencing out of memory issues with our API containers in production. It is causing intermittent issues for end users, forced logouts, and performance degradations. The instance that was out of memory has been terminated but we are still investigating.

Posted Mar 29, 2022 - 18:09 UTC

Investigating

We are currently investigating this issue.

Posted Mar 29, 2022 - 18:05 UTC

This incident affected: Web Apps.