Remote Access and Messaging Service Outage
Incident Report for DaySmart
Resolved
This incident has been resolved.
Posted Apr 08, 2024 - 01:30 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 07, 2024 - 23:53 EDT
Update
We are continuing to work on a fix for this issue.
Posted Apr 07, 2024 - 23:11 EDT
Identified
The issue has been identified and we are working on a fix.
Posted Apr 07, 2024 - 21:50 EDT
Update
We are continuing to investigate the issue and will provide an update within the next 30 minutes.
Posted Apr 07, 2024 - 21:32 EDT
Investigating
Remote service outage causing inability to log into mobile Remote Access apps and send SMS notifications. We are actively investigating the issue and working to restore services as soon as possible. We will provide an update in 30 minutes.
Posted Apr 07, 2024 - 21:09 EDT
This incident affected: Messaging and Mobile Apps (DaySmart Remote Access Mobile App).
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