Remote Access Login Issues

Incident Report for DaySmart

Resolved

We have not received any further reports of the incident at this time. Log in issues to Remote Access is resolved and should be functioning as normal. If you see any issues please reach out to our support team to investigate. Thank you for your patience and we apologize for the inconvenience.

Posted May 11, 2026 - 11:29 EDT

Monitoring

The issues with login have been identified and appear to be resolved. We will continue to monitor for a time to ensure everything is working as intended and we do not receive any further reports.

Posted May 11, 2026 - 10:06 EDT

Investigating

We are currently aware of an issue that is affecting log in to the Remote Access app and website. We have reported this and are currently looking into the issue.

Posted May 11, 2026 - 09:34 EDT

This incident affected: Mobile Apps (DaySmart Remote Access Mobile App).