Unable to Access the Application

Incident Report for DaySmart

Resolved

This incident has been resolved.
Posted Mar 23, 2025 - 21:34 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 23, 2025 - 21:26 EDT

Update

We are continuing to work on a fix for this issue.
Posted Mar 23, 2025 - 20:36 EDT

Update

We are continuing to work on a fix for this issue.
Posted Mar 23, 2025 - 20:31 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 23, 2025 - 20:31 EDT

Investigating

We are currently investigating an outage that is impacting the application. Our engineering team is actively working on a solution.
Posted Mar 23, 2025 - 20:23 EDT
This incident affected: Web Apps, Messaging, Online Booking and Mobile Apps (DaySmart Salon, Pet, Body Art, Spa Mobile Apps, DaySmart Remote Access Mobile App).
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