Cloud Login Issues

Incident Report for DaySmart

Resolved

This incident has been resolved.

Posted Apr 11, 2022 - 15:33 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 11, 2022 - 13:00 EDT

Identified

The issue has been identified and a fix is being implimented.

Posted Apr 11, 2022 - 12:38 EDT

Update

We are continuing to investigate this issue.

Posted Apr 11, 2022 - 12:26 EDT

Investigating

We are experiencing issues with users unable to log into the cloud site/information not loading. We are currently investigating the issue.

Posted Apr 11, 2022 - 12:25 EDT

This incident affected: Web Apps and Mobile Apps (DaySmart Salon, Pet, Body Art, Spa Mobile Apps).