CardPointe Degraded Performance

Incident Report for DaySmart

Resolved

This incident has been resolved.

Posted May 23, 2022 - 15:34 EDT

Monitoring

Users may experience extended load times and rendering issues while using the CoPilot and CardPointe applications. A fix has been implemented and we are monitoring the results. https://status.cardconnect.com/

Posted May 23, 2022 - 13:03 EDT

Investigating

We are currently investigating this issue.

Posted May 23, 2022 - 13:00 EDT

This incident affected: DaySmart Payments Card Processing (CardConnect).