Cloud Software Unable To Load - Mobile & Web Apps

Incident Report for DaySmart

Resolved

This incident has been resolved.

Posted Aug 23, 2022 - 17:18 EDT

Update

We are continuing to monitor for any further issues.

Posted Aug 23, 2022 - 16:35 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 23, 2022 - 16:21 EDT

Update

We are continuing to work on a fix for this issue.

Posted Aug 23, 2022 - 15:10 EDT

Update

We are continuing to work on a fix for this issue.

Posted Aug 23, 2022 - 14:03 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 23, 2022 - 13:17 EDT

Update

We are currently experiencing a server error from AWS which is impacting the ability to log into the cloud platform, as well as our support phones. We are currently investigating at this time and will continue to provide updates.

Posted Aug 23, 2022 - 12:53 EDT

Update

We are continuing to investigate this issue.

Posted Aug 23, 2022 - 12:45 EDT

Investigating

We are currently investigating this issue.

Posted Aug 23, 2022 - 12:34 EDT

This incident affected: Web Apps.