"Line Down" Error When Processing Credit Cards
Incident Report for DaySmart
Resolved
This incident has been resolved.
Posted Nov 06, 2024 - 16:06 EST
Monitoring
A fix has been implemented and CardConnect is monitoring the results.
Posted Nov 06, 2024 - 15:42 EST
Update
You can use the following link to follow the incident's updates on CardConnect's website: https://status.cardconnect.com/incidents/bh6yypj0b6sy. We will continue to post updates here as well.
Posted Nov 06, 2024 - 15:17 EST
Identified
CardConnect has acknowledged this an an issue on their end and they are working to resolve the issue. We will update this incident as we receive updates from CardConnect.
Posted Nov 06, 2024 - 14:46 EST
This incident affected: DaySmart Payments Card Processing (CardConnect).
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