Cloud Degraded Performance Issues

Incident Report for DaySmart

Resolved

This incident has been resolved.

Posted May 31, 2023 - 16:03 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 31, 2023 - 15:44 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 31, 2023 - 15:34 EDT

Update

We are continuing to investigate this issue.

Posted May 31, 2023 - 15:15 EDT

Investigating

We are investigating a potential issue. Our team is currently looking into this and we will provide an update within the next 30 minutes. We apologize for any inconvenience.

Posted May 31, 2023 - 15:09 EDT

This incident affected: Web Apps, Messaging, Online Booking, Mobile Apps (DaySmart Salon, Pet, Body Art, Spa Mobile Apps), and Websites (daysmart.com/salon, daysmart.com/pet, daysmart.com/bodyart, daysmart.com/spa).