Identified - Server issues

Incident Report for DaySmart

Resolved

Our Support and Operation Teams have been closely monitoring the affected services and are declaring this incident resolved. Thank you for your patience.
Posted Jul 16, 2021 - 15:21 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 16, 2021 - 14:53 EDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 16, 2021 - 14:32 EDT

Update

Our servers are experiencing heavy traffic which is affecting users to be able to login. We are working on a fix at this time. Thank you for your patience in advance.
Posted Jul 16, 2021 - 14:09 EDT

Identified

Our team has identified an issue and are working on a resolution. We will provide the next update within the next 30 minutes.
Posted Jul 16, 2021 - 14:06 EDT
This incident affected: Web Apps, Messaging, Online Booking, Mobile Apps (DaySmart Salon, Pet, Body Art, Spa Mobile Apps), and Websites (daysmart.com/salon).