CoPilot/CardPointe Latency Issues
Incident Report for DaySmart
Resolved
This incident has been resolved.
Posted Sep 15, 2022 - 15:47 EDT
Investigating
We are currently investigating this issue.
Posted Sep 15, 2022 - 12:44 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 15, 2022 - 11:45 EDT
Investigating
Users may experience extended load times and rendering issues while using CoPilot and CardPointe Applications. We are currently investigating the issue.
Posted Sep 15, 2022 - 11:24 EDT
This incident affected: DaySmart Payments Card Processing (CardConnect).